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Privacy Policy

(ISTORIA) platform users’ privacy policy

 

The digital learning platform (ISTORIA), which will be referred to later with the possessive adjective “our” or the pronoun “we”, is an outstanding digital platform that offers an innovative way to improve the level of English users by reading stories written by experts; It will easily move from one level to another. (ISTORIA) also offers its services at subsidized prices within the reach of all segments of society. We at (ISTORIA) are Committed to protecting and respecting the privacy of all platform users. In addition to the requirements that may appear within the platform, this policy describes the data that we collect, points out their use, and Specifies the basis of the transaction and the limits of liability between us and the users.

Therefore we kindly ask you to read it carefully. Once you log in to (ISTORIA), you agree on the policy and on the other requirements included in the platform.

N.B. (ISTORIA) Emphasizes that its policy and privacy standards adhere to the General Data Protection Regulation. The protections under this regulation apply to all of the (ISTORIA) services and its users around the world.

  1. Data we collect about you

For the purposes of operating the platform, achieving the highest level of service and preserving the rights of all its customers, we might have to collect personal and nonpersonal data about you and your contact information (e.g. your name, email and age), as well as information about billing and payment purposes. (ISTORIA) does not consider the data that has been hidden from any third party a personal data. We also emphasize that no data will be collected about you unless you have provided it voluntarily and with your consent, and that all such data will remain confidential and we will not share it with any parties unless you agree.

  1. How we collect and use your data

 

Without providing your information to (ISTORIA), you cannot take advantage of the platform services, contact us, write us, or take any advantages of the platform in general. We therefore collect personal information through several sources, as follows:

Any user can request that their own personal information stored on (ISTORIA) platform be removed, and that their account and personal information associated with it be deleted. This rule excludes the user who has broken the terms and conditions stipulated for the use of the platform, or who may cause harm or misuse of our Services or to other users. In this case, (ISTORIA) may retain some of their personal information in order to provide greater security and safety for its users.

We may use the personal data we collect about you for different purposes, including:

  1. Creating your account on the platform and enabling you to log in to your account and use the platform.
  2. Managing your account and then providing you with customer support, and confirming that you receive a high-quality service.
  3. Sending you periodic notifications and addresses, including emails sent in connection with specifications, services, events and special offers.
  4. Billing and service fees.
  5. Supervising, managing and monitoring the service, measuring and improving the quality and effectiveness of our services and developing them.
  6. Marketing for the platform and our services.
  7. Conducting market research, including statistical analysis of user behavior, which we may submit to third parties in a non-personal, anonymous, holistic and aggregated manner.
  8. Responding to requests for compliance with laws, laws, courts and government agencies.
  9. Cookies and other tracking technologies

A cookie is a small file that can be stored on and accessed from your device when you visit the platform. Other tracking technologies work similar to cookies, placing small data files on your devices, or monitoring your activity on the platform to enable us to gather information about how you use (ISTORIA). This allows the platform to identify your device from among other platform users. The cookies information below also applies to other tracking technologies.

For more information on how these companies collect and use information on our behalf, please check their privacy policies.

Please refer to our cookies policy for more information.

  1. How we share your personal data

(ISTORIA) asserts that protecting your personal information is a top priority for us even with your written permission to share it, and we pledge not to disclose any such information or even to declare you a platform user without your written permission, or in one of the following cases:

 

  1. The legal basis for our processing of your personal data

Our processing of your personal data for the purposes described above is based on:

  1. The security of your personal data

We use reasonable security measures to protect the security of information provided by you through the platform or services. However, the security of information sent over the Internet cannot be guaranteed. For your protection, we may suspend your use of the Services or the platform, without prior notice, pending an investigation, if there is any doubt of any breach of security. We also assure you that we will never ask for your login information or credit card information in any unsecured or unwanted connection (email, phone, etc.).

 

 

  1. Storing your information

We will securely store your information and store your user account file and personal information associated with it as long as your account or profile is active, or for as long as it takes to achieve the purposes set out in the Privacy Policy – unless the law requires more time to save this information.

  1. Responsibility limits and boundaries

The platform user or service provider shall adhere to professional ethics and behavior in providing or receiving the service and maintain the privacy of service providers and other users, and undertake not to disclose or use any data or information obtained or accessed through the provision of the service through this platform. The user then is legally responsible when he violates the rights of users of any of the terms of this policy or other terms and conditions of this site or the terms and conditions imposed by us.

  1. Links to other sites

The platform or services may contain links and widgets related to third-party sites and services that do not belong to us. The link to any third party service does not mean that we endorse it, the quality or accuracy of the information provided on it. If you decide to visit any third-party services, you are subject to the privacy policy and practices of any third-party services, not this privacy policy. We encourage you to carefully review the legal and privacy notifications of all other digital services you visit.

  1. International transfers

Your information may be transferred to or maintained on computers outside your city or country. Regardless of where your data is stored, it will be kept securely as described in this policy. Your acceptance of the terms and conditions of your submission of this information constitutes your consent to such transfers.

  1. Cancellation of subscription

If you subscribe to the newsletter or alerts service or if you receive invitations from (ISTORIA) to conduct a survey or attend events and you prefer not to receive messages from us in the future, Please review your message settings on the platform to unsubscribe, or follow the instructions on the unsubscribe link provided in all marketing email communications sent from us.

  1. Your rights

Under applicable law, you may request access to personal data we have collected about you for purposes of review, modification or deletion. You may also be entitled to request a copy of the personal data we have collected about you and request that any errors be corrected. In certain cases, you can also request that your personal data be stopped. If you would like to request access, review, or correct your personal data or to discuss how we handle it, please contact us, to help protect your privacy and security, we will take reasonable steps to verify your identity, such as requiring a password or user ID, before you have access to your personal data. We undertake reasonable attempts to promptly investigate, comply or otherwise respond to your requests as required by applicable law. Different laws may prevent us from giving you access to your personal data or otherwise complying fully with your request as required by the circumstances and the request provided, for example, if providing your information could result in the identification of another person. In (ISTORIA) we reserve the full right to charge appropriate fees for compliance with your application where applicable law permits and/or rejects the application if it is based on improper and/or exaggerated or otherwise inadmissible or is unlawful under applicable law.

  1. Consent; changes to the Privacy Policy

By using the platform, you agree that we collect, use and store your personal data in the manner set out in this Privacy Policy and elsewhere on the platform. We also reserve the full right to make changes to this Privacy Policy from time to time, and will notify you of any such changes by updating this Privacy Policy. If we make substantial changes to this Privacy Policy, we will increase our rights to use the personal data we have previously collected about you. We will seek your consent either by letter to your registered email address or by posting information about changes in a prominent location on the platform.

  1. Contact us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us on the number +966 57 005 7389.

 

 

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