No, iStoria focuses entirely on mastering the English language, but it does support flexible learning from your native tongue.

Core Learning Focus: The app focuses exclusively on developing the English language as its sole objective.

Translation and Support Flexibility: iStoria currently supports 16 languages for word translation and as the app’s interface language.

What does this mean?

You are learning English, but you can use your preferred native language (from the 16 supported languages) to understand translations and context. You can change your language settings in the “Settings” section.

The learning mechanism on iStoria is based on graded learning paths. This means you will be able to read your story while other unread stories are locked until you finish your current story. Also, stories will be locked after the subscription expires or when the subscription fee is refunded.

Yes, absolutely! You can start your English learning journey for free. iStoria is designed to be accessible to everyone, providing you with the essential tools to build your language skills.

With the Free Version, you get:

• • Unlimited Vocabulary Practice: You can practice the words you’ve learned, take review quizzes, and strengthen your vocabulary as much as you want every day—no limits!

  • Story Reading: You receive 3 free attempts daily to read story chapters. These attempts refresh automatically the next day.

When should I consider a Premium subscription?

If you are looking to reach fluency faster and enjoy a more seamless experience, iStoria Premium is your next step:

• • Unlimited Learning: Break free from the daily chapter limit. Read as many stories as you like, whenever you want.

  • Ad-Free Experience: Focus entirely on your lessons with zero interruptions or distractions.

  • Exclusive Content: Unlocks advanced features reserved for Premium users, to accelerate your English fluency.

iStoria’s Advice: Start your journey today and enjoy practicing your vocabulary without limits! Whenever you feel ready to dive deeper and learn at a faster pace without any restrictions, you can upgrade to Premium at any time.

Thank you for asking! We are working to expand access as much as possible.

iStoria is an application specifically designed for mobile devices and tablets (iOS and Android) to provide the best on-the-go learning experience.

Note Regarding Computers:

• At this time, we do not have a native application for Windows or Mac.
• For a larger screen experience, we recommend using a tablet or iPad that meets the system requirements.

Important Update on the Future:

Our team is continuously evaluating the possibility of launching a dedicated version for personal computers in the future. Follow our announcements for the latest updates on PC support!

Yes, iStoria enhances your speaking and pronunciation skills through interactive features like the smart speaking assistant and AI conversations (Chat with iStro).

Yes, absolutely! We prioritize your eye comfort while learning.

The iStoria app fully supports Dark Mode to provide a comfortable reading experience, especially when studying for long periods or in low-light conditions.

To activate Dark Mode, please follow these steps:

1. Navigate to “Settings” within the app.
2. Select “Theme”.
3. You will find three main options to switch between:
   • Light Mode.
   • Dark Mode.
   • System Default: This option automatically follows your phone’s operating system settings.

A Friendly Tip:

Choosing the right theme helps reduce eye strain and improves your focus. We hope you enjoy the comfortable reading experience anytime!

To simplify the process, please note that refund eligibility depends on the payment platform you used and the timing of your request.

1. Direct Purchase (via Stripe):

• Time Window: You have 48 hours from the date of payment to submit your request via live chat or email at [email protected].
• Processing: We will promptly review your request according to our refund policies. Our guarantee: We are committed to reviewing all requests received within the 48-hour period. Requests submitted after this time may not be accepted.

2. Purchases via Apple App Store or Google Play:

• Responsible Party: All refunds are handled directly by the respective store (Apple or Google).
• Action: Submit your request through the store’s dedicated portal:
  • For Apple: Use the Apple Problem Report website.
  • For Google Play: Use the Google Play Refund Request.

We are here to help: If you have any difficulty accessing the correct refund page, please contact us. We are happy to guide you through the process.

Go to the Login screen and tap “Forgot your password?”.

Enter the email address associated with your iStoria account and click “Send Reset Link”.

Check your inbox for the reset email (don’t forget to check your spam/junk folder just in case).

Click the link to create a new, secure password, then log back in.

💡 Tip: If you originally signed up using Google or Apple, you don’t need a password—simply tap the same sign-in method to access your account instantly!

You can easily change the pronunciation accent of auxiliary words and phrases within the app.

To change the accent for the speaking assistant, follow these steps:

1. Go to My Profile.
2. Select Settings
3. Go to Assistant Voice, then Language Accent.

⚠️ Very Important Note:

This change does not affect the original audio track of the stories or books; the predominant accent in the original story recordings is British (as Oxford produces them). This adjustment is only reflected in the pronunciation of words and sentences you tap on within the text.

You can enjoy a 7-day free trial of the iStoria app easily by following these steps:

1. Open the Subscriptions page in the app – Click here to go directly.
2. Choose the plan that best fits your needs.
3. Tap on “Start 7-day free trial.”

Note: The free trial can be used only once per user. After the trial period ends, the subscription will automatically renew into a paid plan to ensure uninterrupted access to the app’s features.

If you wish to cancel the auto-renewal after the trial or during your current subscription, please refer to the cancellation instructions provided in the dedicated FAQ.

We hope you enjoy a valuable and fun experience with iStoria! 💙

For optimal performance with the iStoria app, please ensure your device meets these minimum requirements:

💡 iStoria Pro Tip: We always recommend keeping your device’s operating system updated to the latest available version. Regular updates help improve performance and ensure seamless compatibility.

The sentence translation feature is available for beginners from level 1 to level 4. After that level, you will gradually be able to understand the sentences by yourself, and you will notice the difference in your language. This is the goal of joining iStoria to improve your English language.

iStoria is the best application that develops your English language through interesting stories. It tracks your progress and helps you move from your level to professionalism, gaining more than 3,000 words tirelessly and in a short time.

💡 iStoria Tip: Choosing a longer plan ensures continuous learning, saves time and money, and guarantees an uninterrupted experience.

We’re glad you’re interested! The Premium Version is specifically designed for a limitless learning experience. Here is a quick comparison showing the basic differences:

Important Note: We look forward to having you! You can choose to start with the Premium Version today with a 7-day free trial to experience all the features yourself with no obligation. Cancellation is easy at any time through the app store (Apple/Google).

The Family Subscription allows up to 5 members (plus the family manager) to use iStoria with separate accounts at a significantly lower cost—saving up to 73% compared to individual plans. Each member has their own account, can track their progress, and learn at their own level. The subscription can be easily managed from the app settings.

📄 For full details and how to subscribe, check out [this article] in the Help Center.

An excellent question! iStoria is designed to support learners throughout all effective stages of their journey.

iStoria is suitable for you if you already have basic fundamentals of the English language. Our content starts from the Beginner level and progressively takes you up to the Advanced Proficiency and Mastery level.

Important Note on Levels:

• Starting Point: The app is not suitable for complete beginners (from zero). We recommend having basic reading and writing skills established first.

Progression Mechanism:

Upon registration, the app will ask you to take a short placement test to ensure you start directly with the correct content that offers the right challenge without causing frustration.

iStoria is devised for both genders of employees and students who are interested in developing their English. It is also devised for those who have the basics that enable them to read the stories and are interested in learning English.